Policies and statements
A list of our policies and statements is available in date order below.
Our enforcement policy as economic regulator for the main railway in Great Britain and contains the penalties statement required by section 57B of the Railways Act 1993 (the Act).
9 Dec 2015
This statement is intended to give clarity to operators on the approach we intend to take to our role and the process for implementing complaints handling procedures.
17 Jul 2014
This statement sets out our approach to our approval and monitoring role of train operator's disabled people’s protection policies.
17 Jul 2014
Regulatory statement about the characterisation of the Crossrail Supplementary Access Charge under the Railways Infrastructure (Access and Management) Regulations 2005
28 Feb 2014
The UK's economic regulators welcomed the Government's study to identify ways in which cross-sectoral approaches and collaboration across regulators could improve outcomes for consumers. It aims to build on UK's strong track record of independent regulation, which has delivered better value, more choice and improved service quality for consumers over the last three decades.
5 Dec 2013
Our long-term regulatory statement discusses how our regulation may develop in line with the changing shape of the industry, and identifies priorities for the growth and sustainability of Britain’s railways.
15 Jul 2013
The conclusions reached between DfT and ORR following our joint consultation on regulating passenger franchisees in England and Wales.
18 Mar 2013
Alliancing: ORR policy statement PDF, 81 Kb
Policy statement on alliancing.
6 Mar 2012
Update of policy on enforcing Network Rail delivery of operational performance issued in March 2006.
28 Oct 2010
A list of our health and safety policies and statements.
12 Dec 2009
High Speed 1 regulation - ORR statement PDF, 1,709 Kb
Our approach to the regulation of High Speed 1, the rail line between London St Pancras and the Channel Tunnel.
30 Oct 2009
Crossrail regulatory statement PDF, 3,206 Kb
Regulatory statement in respect of the Crossrail Central section
13 Nov 2008
Track access options policy PDF, 423 Kb
This policy relates only to the arrangements for granting track access options (TAOs) between train operators and the facility owner, which in the majority of cases, but not all, will be Network Rail.
17 Jan 2008
Sustainable development policy statement PDF, 54 Kb
Our approach to delivering our specific duties in section 4 of the Railways Act 1993 (as amended) on sustainable development and the environment.
20 Apr 2007
Confirmation and clarification of our approach, as set out in our June 2005 consultation document, to the monitoring and treatment of Network Rail’s underspend and efficiency.
31 Jan 2006
This document sets out ORR’s final conclusions on long-term track access contracts (LTACs) and the policy that we will apply in considering such track access applications.
17 Jun 2005