Research and studies
A list of our research and studies is available below.
We commissioned LeighFisher to undertake a study to investigate historical evidence around the impacts of open access entry and expansion, to improve our understanding of the likely impacts on revenue generation and revenue abstraction.
7 Jan 2016
We commissioned Arup/Oxera to undertake an impact assessment of the CMA’s options for increasing on-rail competition to improve our understanding of the likely impacts of each option on operators, passengers and funders.
31 Dec 2015
A summary of the passengers’ experience of planning journeys, choosing rail, buying tickets and using its services drawing on new research into passengers’ decisions, past research into buying and travel habits.
2 Apr 2014
We commissioned some research to see how much people knew about the assistance provided when travelling by rail.
28 Mar 2014
Rail passenger compensation and refund rights - report on rail passengers' awareness of their compensation and refund rights.
21 Feb 2014
The role of the independent reporter is to provide us with professional advice on the quality of Network Rail's provision, as specified in their licence.
16 Dec 2013
A list of reports produced by our consultants and reporters.
30 Oct 2013
How we fulfil our responsibilities to keep rail markets under review and to take appropriate measures where markets are not working to the benefit of users or funders.
15 Sep 2013
Assessing what impact putting more data on seat availability into the public domain has on passengers’ behaviour.
26 Jul 2012
Research on passengers’ current perceptions of complexity in the fares and ticketing system.
7 Jun 2012