As the independent monitor of Highways England, we work with a wide range of stakeholders in the highways sector.
We hold Highways England to account for its management of the strategic road network and its delivery of performance – which requires us to build a strong understanding of the company, how it operates and its challenges and opportunities.
We work closely with the 'Watchdog' - Transport Focus - to understand highways users' interests and priorities, and to determine whether the company is delivering on improved user satisfaction.
We advise the government on Highways England's performance against its objectives and on the levels of funding and performance requirements for future road periods.
We also seek to engage other stakeholders affected by our role and Highways England's performance and efficiency – including road user groups, the supply chain and bodies representing those affected by the network – and welcome the chance to hear the views of all stakeholders.