Consultations

Here you’ll find all our consultations, both open and concluded, past policy, licence and access casework consultations. You’ll also find our response to consultations from other organisations.

PR23 policy framework initial consultations

19 December 2022
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A consultation on outcomes, infrastructure performance and managing change and a technical consultation on the measures in our proposed CP7 outcomes framework.

Review of Network Rail’s access charges

20 October 2022
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In this consultation, part of ORR’s periodic review 2023 (PR23) programme, we presented further proposals in respect of Network Rail’s CP7 access charges.

ORR’s role and approach to RIS3

4 May 2022
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A consultation seeking views on our proposed approach to assessing the challenge and deliverability of plans for the third road investment strategy - RIS3.

Consultation on Holding Highways England to account

24 December 2019
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Consultation outcome In January 2020 we published a consultation on an updated monitoring framework and enforcement policy for Highways England, titled Holding Highways England to account. This new policy replaces our existing monitoring framework and enforcement policy for Highways England and comes into effect for the start of road period 2, from 1 April 2020. We received 17 responses to the

Consultation on updating ORR's guidance on access to service facilities

3 October 2019
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updated guidance, reflecting the European Commission’s Implementing Regulation (EU) 2017/2177 of 22 November 2017 on access to service facilities and rail-related services (stations, light maintenance depots, freight terminals and other sites and associated services).

Changes to complaints handling

29 July 2019
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We have published the results of research which reviews complaints handling in regulated sectors which have an ombudsman.