Publications

Here you'll find all our publications, reports, determinations and statements. 

15 March 2015
Description
The purpose of this report was to investigate whether we could identify any data which would help us gauge how train operators approach social media from a passenger engagement and a complaints perspective.

Published statistics

6 December 2013
Body
We publish regular commentary on rail statistics under eight themes – including performance and safety. These releases are designed to help the user interpret the data and are accredited National Statistics.In addition to statistical releases, you can access station usage estimates, complaints data and our archived data.