Correspondence

Our research and findings on the transparency of online rail ticket fees.

Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2015.

Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2016.

Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2021.

Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2020.

Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2019.

Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.

We monitor Network Rail’s planning and delivery of enhancements (large scale projects delivering new infrastructure capabilities).

Signalling systems are an essential part of the railway. They keep passengers safe by ensuring trains do not come into conflict with each other and play a key role in freeing up capacity on our congested network.

Rail timetable changes take place twice a year, usually in May and December. New timetables must be published 12 weeks in advance.