News

London Liverpool Street takes top spot for the third year running

4 December 2025
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London Liverpool Street is Great Britain’s busiest railway station for the third year running with almost 100 million entries and exits, the Office of Rail and Road has confirmed today. Elton and Orston in Nottinghamshire is once again the least used station with 68 entries and exits.

Increasing fares revenue contributes to reduction in government subsidy for the railways

25 November 2025
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Train fare revenue for Great Britain’s rail network rose 8% to £11.5 billion between April 2024 and March 2025 when compared to the previous year, the latest statistics from the Office of Rail and Road (ORR) show. However, despite the number of passenger journeys approaching pre-pandemic levels at 1.7 billion, fare revenue continues to lag behind at 12% behind pre-pandemic levels.

ORR authorises new platform at Ynyswen Station

17 November 2025
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The Office of Rail and Road (ORR) has authorised significant upgrades to Ynyswen railway station in South Wales, which form part of the Core Valley Lines (CVL) transformation project. They will improve service capacity, accessibility, and deliver a more sustainable and efficient transport network for local communities.

Rail regulator tightening up accessible travel redress rules

29 October 2025
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The Office of Rail and Road (ORR) has made it mandatory for all rail operators to assess redress claims from passengers whose booked assistance failed, on a case-by-case basis. The change is detailed in an update to the regulator’s Accessible Travel Policy (ATP) Guidance.