Rail passengers

Rail regulator identifies areas of focus for industry on improving passenger assistance

4 March 2024
The Office of Rail and Road has identified several key areas of focus for the industry as it looks to drive improvement in the delivery of passenger assistance for disabled passengers. The conclusions follow audits commissioned by the regulator into how five operators were meeting regulatory requirements related to the delivery of assistance.

Interoperability authorisations

23 February 2024
Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

ORR’s 2023 Authorisations wrapped – 11 new and improved stations across Great Britain

26 January 2024
The opening of a new railway station, or significant improvements to one, brings many benefits for the community it serves- often increasing a station’s capacity, improving accessibility, and providing modern facilities. So it’s important that stations are ready to enter into service as soon as possible, while making sure the organisation that built them has complied with standards covering health
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