About ORR

Transport Focus today published the latest National Rail Passenger Survey, which shows an increase in overall rail passenger satisfaction to 83 per cent (up from 81 per cent last year) across the country.

The Office of Rail and Road (ORR) today announced that Richard Price will be stepping down as its chief executive in early 2016. Richard joined ORR in 2011 on a five-year fixed term appointment to its board.

As we end 2015, Chief Executive Richard Price reports on the Office of Rail and Road's (ORR) progress since April.

The Department for Transport (DfT) and The Rt Hon Patrick McLoughlin MP have today issued the following press release.

The Office of Rail and Road (ORR) today set out its approach to economic enforcement to reflect its new role on monitoring Highways England as well as reclassification of Network Rail as a public sector company.

The Office of Rail and Road’s response to the report and recommendations made by the Public Accounts Committee today regarding Network Rail’s delivery of the ambitious enhancement programme between 2014 and 2019.

Today we are celebrating World Statistics Day, a global event supported by the United Nations to recognise the importance of statistics in shaping our societies. Statistics are valuable in highlighting trends, and in many cases causes of these trends, in almost all aspects of our lives – from world market movements to tracking social change and progress.

The Office of Rail and Road (ORR) has appointed Russell Grossman as director of communications.

Changes to the National Rail Conditions of Carriage that come into effect today mean that season ticket holders will no longer have restrictions on the number of replacements for their lost or stolen tickets, and; passengers who are delayed during a rail journey can now choose to be compensated with money instead of rail vouchers.