Consultations

Notice of statutory consultations on changes to modify the Complaints Handling obligations in the rail licences and Statement of National Regulatory Provisions (SNRPs).

Consultation on replacing our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice (CoP).

Sought views on ORR's proposed process, timescales and approach to the next periodic review of HS1 Ltd: periodic review 2024 (PR24).

This page details proposals to grant licences or licence exemptions on which we are consulting.

A consultation on outcomes, infrastructure performance and managing change and a technical consultation on the measures in our proposed CP7 outcomes framework.

This consultation seeks views about our financial framework for Network Rail in control period 7 (CP7).

In this consultation, part of ORR’s periodic review 2023 (PR23) programme, we presented preferred options for Network Rail’s possessions and train performance regimes.

We carried out a market study into automatic ticket gates (ATGs) and ticket vending machines (TVMs) to review how the markets are working and to ensure the market conditions facilitate competition and innovation.

The May 2021 Plan for Rail states that ORR will take over responsibility from the Rail Delivery Group (RDG) for sponsoring the Rail Ombudsman.

In this consultation, part of ORR’s periodic review 2023 (PR23) programme, we presented further proposals in respect of Network Rail’s CP7 access charges.

In this consultation, we presented the draft updated investment framework for comment and feedback.

This consultation was on developing ORR’s approach to environment and sustainable development.

ORR seeks views on a review of the scope and definitions of the General Approval for passenger track access contracts.

ORR consulted on a proposal to permit the inclusion of an Investment Recovery Charge (IRC) in any future charging framework for HS2 Phase One.

The Department for Transport consulted between 9 June 2022 and 4 August 2022 seeking views on primary legislative changes required to effect rail reform as set out in the Williams-Shapps Plan for Rail.

We took on responsibility for the regulation of the four stations on the HS1 route on 27 July 2022.

The purpose of this consultation was to seek views on ORR’s proposed approach to considering track access applications relevant to introduction of East West Rail services.

ORR is undertaking a Post Implementation Review on behalf of the Secretary of State on the Train Driving Licences and Certificates Regulations 2010 (as amended).

A consultation seeking views on our proposed approach to assessing the challenge and deliverability of plans for the third road investment strategy - RIS3.

Investigation under section 25 of the Competition Act 1998 in respect of the rules for membership of the Railway Assessment Centre Forum (RACF).

A proposal to include an appendix to the Goal Setting Principles for Railway Health and Safety setting out additional factors to be considered for operation of passenger trains in GOA4, Unattended Train Operation configuration.

Delay attribution is the process by which the causes of reasons for delays to train services delay are determined both the 'what' and the 'who'.

We have received licence holder consent for the new licence condition on delay compensation. We have therefore published notification of this licence change, which will come into force on the 1 April 2022.

In this consultation, part of ORR's periodic review 2023 (PR23) programme, we present initial proposals for reform of Network Rail’s train performance regime.