Publications

This page contains details of current projects, policy documents and statements regarding access to the rail network.

We monitor performance through analysis of regular reports from Network Rail.

Our annual reviews of health and safety, Network Rail and our work for passengers.

We undertake targeted assurance reviews to gain in-depth understanding into ongoing or emerging issues, risks and opportunities within Network Rail which could impact regulatory targets.

We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

We have agency agreements and co-operation agreements with different government departments and agencies.

​​On 5 November 2025, the UK Government laid the Railways Bill (the Bill) in Parliament. ​The Bill will have a significant impact on ORR’s responsibilities, leading to a change in our overall role. ​

Our decisions on new contracts where Network Rail and the train operator could not reach agreement.

Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.