Publications

Condition 17 of Network Rail's network licence safeguards against the inappropriate disposal of land assets.

Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.

Workforce information is sent to the Cabinet Office regularly and it includes the number of staff by grade, payroll and non-payroll.

This section is dedicated to the charges and incentives work relating to PR23, including links to consultations, publications and background research.

ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.

Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

We monitor performance through analysis of regular reports from Network Rail.

This page sets out what rail systems are excluded from the mainline railway requirements of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS).

Information on how competing and complex applications for the December 2024, May 2025 and December 2025 timetable changes will be considered.

ROGS safety certificates and authorisations issued by us for mainline operators.

Our guidance provides information and advice on level crossing orders and the process for making them.

Crowding on trains and at stations is common and we need to make sure railway companies protect passengers from any health and safety risks when it happens.

Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.

The purpose of the disclosure of public body size and salary data is to provide transparency to the public on the value of public sector posts.

Passenger train and station operators have information obligations in their licences.

We continue to monitor the market for open access rail services.