Media centre
Here you can read press releases and statements. You can also catch up on our blogs, podcasts and newsletters (sign-up to our newsletter), which feature many interesting topics for road and rail users and professionals.
- Press releases
Regulator calls on rail operators to improve complaints processes and redress provision for disabled passengers
18 April 2024 - Press releases
Rail regulator’s review leads to 50% reduction in maximum fees for ticket refunds
28 March 2024 - Press releases
Passengers need improved reliability and real-time information for station lifts, says regulator
15 March 2024 - Press releases
Regulator secures fee transparency improvements from third-party rail ticket retailers
12 March 2024 - Press releases
Rail regulator identifies areas of focus for industry on improving passenger assistance
4 March 2024 - Press releases
ORR gives approval for enhancements at University station, Birmingham, to open
17 January 2024 - Press releases
Richard Hines to succeed Ian Prosser CBE next year as Chief Inspector of Railways
18 December 2023 - Press releases
Safety improves on the strategic road network but ORR calls on National Highways to make further targeted improvements
18 December 2023 - Press releases
All change for most used stations as Elizabeth line shakes up top 10
14 December 2023 - Press releases
Rail Regulator calls for greater competition in railway station catering
12 December 2023 - Press releases
Rail regulator warns online ticket retailers to be up front about fees
11 December 2023 - Press releases
Regulator calls for improvements in passenger information for rail replacement buses
30 November 2023 - Press releases
Rail regulator launches investigation into Wales & Western train performance
29 November 2023