Publications

Here you'll find all our publications, reports, determinations and statements. 

Consolidated agreements

20 May 2025
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A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.

How we investigate incidents

19 May 2025
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When an incident or accident occurs, we receive notification in line with The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).

Improving assisted travel

15 May 2025
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Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

ORR Business Plan 2025 to 2026

29 April 2025
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Our aim is to protect the interests of road and rail users, and our business plan sets out how we intend to do so.

Access charging

16 April 2025
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Access charges framework for the national rail network.

Responses to RAIB reports 2024

14 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2024.

Responses to RAIB reports 2023

14 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2023.

Responses to RAIB reports 2018

14 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2018.

Responses to RAIB reports 2017

14 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2017.

Responses to RAIB reports 2014

14 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2014.

Monitoring timetable production

10 April 2025
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We monitor industry compliance with timetable production timescales by gathering data from Network Rail and train operators.

Responses to RAIB reports 2022

4 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2022.

Board meeting minutes

3 April 2025
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ORR's board meets around ten times a year (monthly except August and December).

Core complaints data

28 March 2025
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We are responsible for the collection, monitoring and publication of rail customer complaints.