Publications

This page contains details of current projects, policy documents and statements regarding access to the rail network.

We monitor performance through analysis of regular reports from Network Rail.

Our annual reviews of health and safety, Network Rail and our work for passengers.

We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

We have agency agreements and co-operation agreements with different government departments and agencies.

Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

Accessible Travel Policies (ATPs) decision letters

Our Consumer Expert Panel provides independent advice to help us fulfil our vision of making the rail industry better for current and future consumers.