Consultation on Accessible Travel Policy (ATP) Guidance redress requirements
            29 October 2025
  
    
                    
    Body
                Sought views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We also invited comments on any other matters in the ATP Guidance that relate to the redress requirements.
           
       
     
       
    