On 29 November 2023 we opened an investigation into Network Rail’s Wales & Western region’s compliance with the Network Licence. This was because despite the delivery of planned improvement activities, the train performance levels experienced by customers continued to be below expectations.
Fewer trains are being cancelled in Wales and the West of England and more are arriving on time, following the completion of an investigation into train performance by the rail regulator, and investment and changes to working practices by Network Rail.
The Office of Rail and Road’s Safe AI Innovation Action Plan, published today, sets out how ORR will enable the safe adoption of AI within UK rail and England’s strategic road network.