News

London Waterloo regained its status as the most used railway station although its total number of passenger entries and exits is less than half of the number from two years ago (April 2019 to March 2020).

Train operators in Great Britain must provide appropriate, accurate and timely information as a licence condition, condition 4 of the Passenger Licence and GB Statement of National Regulatory Provisions.

We joined stakeholders from across the roads industry at Highways UK on 2 and 3 November 2022.

ORR stats reveal the oldest train fleets in Britain. Each year ORR publishes statistics on the average age of rolling stock for each rail operator in Great Britain.

Members of the consumer team explored first-hand what travel is like for disabled passengers.

This blog explains our work on a new safety report due to be published in December 2022. We expect the first edition to cover both our progress with the Transport Select Committee’s (TSC) recommendations on smart motorways and National Highways’ safety performance on the Strategic Road Network (SRN).

The Office of Rail and Road (ORR) has published its assessment of Network Rail’s delivery of train service performance.

Office of Rail and Road November 2022 newsletter

The Office of Rail and Road (ORR) has authorised Bond Street Elizabeth line station for passenger use from Monday 24 October.

The Office of Rail and Road has today published the final version of a new Complaints Code of Practice (CoP) for train and station operators.