Blog

We’ve recently published our business plan for 2023-24. Here some of our senior management team talk about their priorities for the year.

Simon Barber, principal inspector of heritage railways, highlights the current safety issues faced by the heritage sector.

Following our review into the rail signalling market, changes in how this equipment is procured look set to deliver better value for money.

As the title suggests, our holding to account policy sets out the tools we’re proposing to use to monitor performance, escalate and investigate issues and if necessary, take enforcement action to ensure that Network Rail delivers its business plans for 2024-2029 (control period (CP7)) in the best way for passengers, freight users and taxpayers.

Nobody wants things to go wrong on their train journey. But when they do, it is important that there are effective means in place for passengers to submit complaints, and for train operators to be able to put things right.

ORR communications apprentice Daniel Saunders shares his experience of the programme.

ORR brought together representatives from more than 20 organisations in January to hear from policy leaders about important questions for freight.

Competition in the supply chains which support Great Britain’s railway services is essential if passengers and taxpayers are to receive a high-quality service at an efficient cost.

Train operators in Great Britain must provide appropriate, accurate and timely information as a licence condition, condition 4 of the Passenger Licence and GB Statement of National Regulatory Provisions.