Press releases

ORR authorises Bedlington Station on the Northumberland Line

26 March 2026
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The Office of Rail and Road (ORR), the rail regulator, has authorised Bedlington Station in Northumberland - the final station to reopen as part of the Northumberland Line - ahead of its planned opening to passengers on Sunday 29 March.

ORR authorises Northumberland Park Station on the Northumberland Line

19 February 2026
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The Office of Rail and Road (ORR), the rail regulator, has authorised Northumberland Park Station in North Tyneside, the fifth of six stations to open as part of the Northumberland Line project. Northumberland Park is set to open on Sunday 22 February. Bedlington Station, the final station on the line, is expected to be authorised and open in March 2026.

Rail passenger assistance ranked for first time by ORR, as regulator investigates Northern Trains’ disability awareness training

12 December 2025
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The Office of Rail and Road has today published its first annual benchmarking report on train and station operators’ delivery of passenger assistance. The findings highlight that while passengers are generally satisfied with the standard of assistance when it is delivered, delivery itself can be unreliable with 11% of passengers reporting that they received none of the assistance they booked in