Press releases

The Office of Rail and Road (ORR) has today launched a market review into the role played by Delay Repay claims companies in helping passengers claim compensation when journeys are delayed, and, in helping train operators deal with claims more efficiently.

The Office of Rail and Road (ORR) has today published proposals significantly revising guidance for train and station operators to make the railway more accessible for all.

The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £4bn plans to make Scotland's railway more reliable and more focused on passengers' needs. The plans will run for five years from 1 April 2019, known as Control Period 6 (CP6).

The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £35bn plans (£31bn in England and Wales and £4bn in Scotland) to make Britain's railway more reliable and focused on passengers' needs. The plans cover the five years from 1 April 2019, known as Control Period 6 (CP6).

DB Cargo (UK) Ltd has today been convicted after a four-week trial of one offence under the Health and Safety at Work etc Act, following a prosecution by the Office of Rail and Road (ORR).

The Office of Rail and Road (ORR) has today opened an investigation into whether Govia Thameslink Railway (GTR) and Northern breached its requirements to do everything reasonably practicable to provide appropriate, accurate and timely information to passengers in the run-up to the May 2018 timetable and during the disruption that followed.

The Office of Rail and Road (ORR) has appointed John Larkinson, currently Director of Railway Markets and Economics, as Interim Chief Executive with immediate effect following an internal competition.

The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its interim Inquiry report into what caused the May 2018 timetable disruption, which led to passengers enduring delays and cancellations as they could not predict how long a journey may take, or even if it was possible to travel.

The Office of Rail and Road (ORR) has today announced that it will press industry to improve competition, value and innovation in automatic ticket gates (ATGs) and ticket vending machines (TVMs).

The Department for Transport (DfT) and The Rt Hon Chris Grayling MP have today announced Declan Collier as the Chair of the Offfice of Rail and Road.