Rail passengers

Closures

27 February 2023
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The Railways Act 2005 sets out statutory procedures concerning proposals for the closure of passenger services, passenger networks and stations.

Complaints Code of Practice

2 February 2023
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Consultation on replacing our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice (CoP).

Rolling stock companies

5 December 2022
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Rolling stock leasing companies (ROSCOs) own most of the coaches, locomotives and freight wagons on the rails, which they hire out to train and freight operating companies.