2020 Vision: ORR’s consumer expert panel
12 February 2020
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By Bryan Little, Consumer Policy Team.
Rail passengers
Office of Rail and Road Update - February 2020
11 February 2020
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Welcome to our February newsletter.
Know your rail rights: ticketing
5 February 2020
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By Anna Saunders, Senior Manager, Consumer Policy.
Prohibition notices 2020
5 February 2020
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This page contains details of prohibition notices issued in 2020.
Rail industry responds to regulator's call for improvements to passenger information
30 January 2020
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The Office of Rail and Road (ORR) has today published the rail industry's next steps to deliver substantive improvements to the provision of information to passengers, including during disruption.
Office of Rail and Road investigating Network Rail for poor performance in North West & Central England
21 January 2020
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The Office of Rail and Road (ORR) has today published its update on Network Rail's impact on passenger train service performance and has put the company on a warning for its poor service in the North West and Central region in England.
Waterloo retains top spot as Britain’s busiest station
14 January 2020
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Figures published today by the Office of Rail and Road (ORR) confirm that Waterloo Station remains in top spot for the total number of passenger entries and exits with an incredible 94.2 million in a year.
Office of Rail and Road Update - January 2020
9 January 2020
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Welcome to our January newsletter.
DB Cargo fined £1.2m after teenager suffers life-changing injuries from 25,000 volt electric shock
9 January 2020
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DB Cargo (UK) Ltd has today been fined £1.2m, with £27,873.03 costs, after being convicted of one offence under the Health and Safety at Work Act.
Improvement notices 2012
9 January 2020
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This page contains details of improvement notices issued in 2012.