Crowding on trains and at stations is common and we need to make sure railway companies protect passengers from any health and safety risks when it happens.
Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.
In ORR's latest Annual Rail Health and Safety report, Richard Hines, the new HM Chief Inspector of Railways, says the industry cannot afford to be complacent when faced with the effects of climate change, an increased reliance on maintaining existing infrastructure rather than replacement, and a period of significant change through reform.