New and easier-to-use machines and clearer language have helped increasing numbers of passengers buy the right ticket for their journey from station vending machines, according to research by the Office of Rail and Road (ORR).
Network Rail Infrastructure Limited has today been fined £733,000 at Bristol Crown Court for failing to undertake adequate maintenance to prevent the derailment of a freight train near Gloucester in October 2013.
Passengers will benefit from a greater clarity about their rights when they are delayed, as train companies prepare to change the National Rail Conditions of Travel (NRCoT) on 11 March.