Rail operators

December 2014 engineering overruns investigation

11 February 2015
We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.

Occupational health strategy and progress

5 November 2014
ORR's Closing the Gap on Health report provides a comprehensive review of rail industry progress in managing occupational health by the end of our 2014-19 health programme. We have used this evidence-based review to identify our strategic priorities on health for the coming years in a revised occupational health chapter. We also have five position papers on the key health risks in the railway

Revising railway safety regulations: Railway Safety (Miscellaneous Provisions) Regulations 1997, Railway Safety Regulations 1999 and Railway Safety (Miscellaneous Amendments) Regulations 2001

8 July 2014
In 2014, as part of the Government's 'Red Tape Challenge' to reduce unnecessary secondary legislation, we consulted on our proposals to revoke the Railway Safety (Miscellaneous Provisions) Regulations 1997, Railway Safety Regulations 1999 and Railway Safety (Miscellaneous Amendments) Regulations 2001 (together ‘the current Regulations’) and replace them with a new set of regulations. The decision

Route-level efficiency benefit sharing (REBS) mechanism

16 April 2014
The route level efficiency benefit sharing (REBS) mechanism was designed to encourage Network Rail and train operators (passenger and freight) to work together and allow both to share in Network Rail's efficiency gains or losses on an annual basis.

Passenger experience report

2 April 2014
A summary of the passengers’ experience of planning journeys, choosing rail, buying tickets and using its services drawing on new research into passengers’ decisions, past research into buying and travel habits.
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