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Office of Rail and Road January 2024 newsletter

The rail regulator has announced that one of its deputy chief inspectors with a lengthy career in engineering and safety will succeed Ian Prosser CBE in the summer as HM Chief Inspector of Railways.

The Office of Rail and Road (ORR) has today revealed that London Liverpool Street has replaced London Waterloo as the most used railway station in Great Britain. The opening of the Elizabeth line was a principal contributing factor in the almost 80.4 million entries and exits to Liverpool Street between 1 April 2022 and 31 March 2023, an increase of around 50 million.

The Office of Rail and Road (ORR) has found that the railway station catering market is not working as effectively as it should be. Greater competition in this market would drive better value for passengers and for taxpayers.

Online ticket retailers have been tasked by the rail regulator to review how they present their fees when customers are buying tickets online, following a review which identified concerns with ‘drip pricing’.

In this episode, we take a look at our role in helping stations and trains into service

New statistics from the Office of Rail and Road (ORR) released today show Britain’s railway is still not delivering consistently punctual and reliable journeys. However, the regulator’s latest assessment of Network Rail’s performance shows that the company is beginning to turn a corner.