Depot access applications and decisions
11 November 2025
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This page contains depot access applications and decisions made under sections 17 or 22A of the Railways Act 1993.
Rail passengers
Whistleblowing to ORR
5 November 2025
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Information on how to make a whistleblowing disclosure to the Office of Rail and Road.
Office of Rail and Road November 2025 newsletter
31 October 2025
Consultation on Accessible Travel Policy (ATP) Guidance redress requirements
29 October 2025
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Sought views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We also invited comments on any other matters in the ATP Guidance that relate to the redress requirements.
Complaints and compensation
23 October 2025
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Our role is to monitor train and station operators’ compliance with their complaints handling procedures and to set out requirements on what these procedures should contain.
Condition 18 - interests in railway vehicles
20 October 2025
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Consents granted under Condition 18 (interests in railway vehicles) of Network Rail's network licence.
Passenger operators: core documents (N to Z)
20 October 2025
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List of operators and links to core documents (N to Z) related to competing applications received from passenger operators.
ORR authorises new Beaulieu Park station ahead of opening
16 October 2025
Risk Management Maturity Model (RM3)
6 October 2025
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Helping the rail industry to achieve health and safety excellence.
Great Western Railway fined £1m following fatal 2018 droplight window incident
3 October 2025
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Great Western Railway (GWR) has today been fined £1 million and ordered to pay more than £78,000 in costs after pleading guilty to breaches of health and safety law, following an investigation and prosecution by the Office of Rail and Road (ORR).