Rail operators

Stage 3 – Establish the vulnerability of the system and the critical controls

20 May 2015

Once the risk profile has been established (the bow ties) it becomes possible to establish the vulnerability of the organisation to the identified hazards and the criticality of the controls.

Stage 2 – Understand the hazard and its control using bow tie analysis

20 May 2015

Assurance that the health risks are being effectively and efficiently managed can only be achieved if there is a full understanding of the health risk profile of the organisation, proportionate to the significance of the risks

Stage 1 – Identify the hazards and who might be harmed

20 May 2015

This is the foundation of the assurance framework and will ensure that any risk analysis will build on a sound legal basis.

Why is assurance of health risk management important?

20 May 2015

Taking care of the health of employees is important. It is a legal requirement, but is also a foundation of a sustainable, motivated workforce.

Guidance on health risk management assurance

20 May 2015

This guidance is aimed at assurance practitioners, such as those who have responsibility for ensuring that health is effectively managed in the organisation, as well as ORR inspectors.

December 2014 engineering overruns investigation

11 February 2015

We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.

Retail market review - consultation on the potential impacts of regulation and industry arrangements and practices for ticket selling

11 February 2015

ORR's retail market review considers how regulation and industry practices and arrangements for ticket selling are facilitating choice and promoting investment and innovation in the best interests of passengers. This consultation document set out these arrangements, and identified potential impacts on the retail market.

Improving access to Britain’s railways

Content archived on 01 July 2025

16 January 2015

Tomorrow (17 January 2015) is Disabled Access Day. The day is all about people getting out and about and visiting new places – and it provides a good opportunity to highlight ORR's current work with passengers, the rail industry and developers to help improve rail services for disabled passengers.

Keeping our railways running safely this winter

Content archived on 01 July 2025

11 December 2014

ORR chief executive Richard Price explains what the regulator is doing over the winter period to ensure minimal disruptions to passengers.

Code of practice on retail information - consultation on developing a code

21 November 2014

Consultation on the development of a code of practice on the provision of railway ticket information.

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