National Highways has delivered significant improvements for road users in the second road period (RP2 2020 - 2025), says the Office of Rail and Road (ORR), but the company must learn lessons from missed commitments to deliver better performance in the next Road Period.
We regulate Network Rail’s stewardship of the rail network: for funders, train companies and their passengers, freight operators and their customers and taxpayers.
• Industry must retain a relentless focus on safety throughout rail reform. • Financial constraints on Network Rail require careful management in the coming years. • Network Rail is taking action where train performance needs to improve. Passenger train punctuality is largely stable, but cancellations have reached record highs, with train operator cancellations the dominant factor.