Press releases
Media centre
Here you can read press releases and statements. You can also catch up on our blogs, podcasts and newsletters (sign-up to our newsletter), which feature many interesting topics for road and rail users and professionals.
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Press releasesPassengers cannot consistently rely on help points at stations, says rail regulator
7 November 2024
Press releasesRegulator calls on Network Rail to improve performance for passengers across Eastern region
25 October 2024
Press releasesRegulator to cut charges passenger and freight trains pay to use HS1
30 September 2024
Press releasesImproved reliability for rail passengers in Wales and Western England following regulator intervention
26 September 2024
Press releasesORR calls for action after concerns about reliability of Northern Trains’ help for disabled passengers
19 September 2024
Press releasesSevern Valley Railway fined £40,000 after painter suffers serious injuries in fall from height
13 September 2024
Press releasesORR authorises new Bristol Ashley Down station ahead of public opening
12 September 2024
Press releasesStranded trains report shows need for greater focus on passenger welfare
1 August 2024-
Press releases
Regulator calls on rail operators to improve complaints processes and redress provision for disabled passengers
18 April 2024 
Press releasesRail regulator’s review leads to 50% reduction in maximum fees for ticket refunds
28 March 2024
Press releasesPassengers need improved reliability and real-time information for station lifts, says regulator
15 March 2024-
Press releases
Regulator secures fee transparency improvements from third-party rail ticket retailers
12 March 2024 
Press releasesRail regulator identifies areas of focus for industry on improving passenger assistance
4 March 2024
Press releasesORR gives approval for enhancements at University station, Birmingham, to open
17 January 2024
Press releasesRichard Hines to succeed Ian Prosser CBE next year as Chief Inspector of Railways
18 December 2023
Press releasesAll change for most used stations as Elizabeth line shakes up top 10
14 December 2023
Press releasesRail Regulator calls for greater competition in railway station catering
12 December 2023
