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ORR has proposed lower charges for passenger trains which use the High Speed 1 line from London St Pancras to the Channel Tunnel, and halving charges to freight, in its Draft Determination of HS1 Ltd’s spending plans, published today.

A comprehensive plan to address the underlying issues causing poor train reliability and punctuality in Wales & Western England, including some of the UK’s busiest train routes into and out of London Paddington, has been accepted by The Office of Rail and Road (ORR).

We speak to Rachel Gittens, Deputy Director for Strategic Road Network at ORR and Iain Ritchie, Head of Highways Safety and Performance, to learn more about ORR's annual assessment and investigation of National Highways.

The rail regulator wants to see an improvement plan from the train operator, who again rated poorly in ORR’s latest survey about the experience of passengers who pre-booked additional assistance with their journey.