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The Office of Rail and Road has written to train operators saying that ticket retailers need to build on the good progress of automatic notifications, by providing improved clarity for passengers regarding their rights where there are changes to booked trains.

Office of Rail and Road September 2023 newsletter

After the success of the first ORR Internship programme last year, this summer, ORR expanded the scheme to welcome seven interns to the organisation.

Ian Prosser focuses on areas he wants to see the industry focus on in his final year as His Majesty’s Chief Inspector of Railways

Transport Secretary, Mark Harper, has today announced that Declan Collier is to be reappointed as Chair of the Office of Rail and Road (ORR) for a further five-year term.

An estimated 187,000 people in England live in noise important areas with respect to road noise, with millions more affected.

Office of Rail and Road August 2023 newsletter.

ORR has today published guidance for minor and heritage railways to help them interpret and apply the specific requirements of Railways and Other Guided Transport Systems (Safety) Regulations 2006 (ROGS).

The Office of Rail and Road’s (ORR) annual assessment of High Speed 1 (HS1) Ltd, the company managing and operating the high-speed rail link between London and the Channel Tunnel, shows HS1 has missed key performance targets.

At the Central Criminal Court (the Old Bailey) in London, Transport for London (TfL) and Tram Operations Limited (TOL) have today been fined a total of £14m after pleading guilty to offences under the Health and Safety at Work etc. Act 1974, which followed an investigation and prosecution by industry regulator the Office of Rail and Road (ORR).

The Office of Rail and Road (ORR) has written to National Highways today and welcomed improvements in the performance of its smart motorway Stopped Vehicle Detection (SVD) technology, following initial testing. However, ORR recognises that caution is required when interpreting the data.

In its 2023 health and safety report, released today, the Office of Rail and Road says Network Rail must ensure it delivers the changes needed to address the risks of climate change, and, along with the rest of the industry, continue to improve the management of the health of its workers.

The Office of Rail and Road (ORR) in its annual assessment of National Highways, released today, says the company has delivered well against its financial and performance targets for 2022-23, but urges continued focus on efficiency and managing inflationary pressures on its enhancements in the coming year.

The Office of Rail and Road’s (ORR) annual assessment of Network Rail shows train performance worsened during 2022-23, with 67.8% of trains arriving on time compared to 73.1% the previous year. Freight performance is now at its lowest level since the time series began in 2014.

The Office of Rail and Road’s annual assessment of Network Rail Scotland in 2022-2023 (Year 4 of Control Period 6) shows that, in what was a challenging year for the rail industry, Network Rail’s performance in Scotland was mixed.

The rail industry needs to provide more reliable assistance for disabled passengers says the Office of Rail and Road (ORR), following research involving more than 8,100 passengers.