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ORR takes formal action against Network Rail to deliver improved performance

29 November 2018
Passengers rely on both Network Rail and train operators to deliver performance but the role of the Office of Rail and Road (ORR) is to examine Network Rail's contribution. As such, ORR has today taken action against Network Rail to require improvements in its capability to deliver better performance.

Consultation on ORR's draft guidance on the Economic Equilibrium Test (EET)

28 November 2018
Consultation conclusions EU legislation has focused on opening up the European rail market and promoting competition in passenger rail markets. There are a number of protections within EU legislation to support this, including an overarching requirement that access to the network is granted in a fair and transparent manner. However, EU legislation also sets out limited circumstances where access

Contingency arrangements for a delay to the statutory implementation of PR18

26 November 2018
A delay to implementation might arise if, for example, Network Rail decided to object to our PR18 review notices (to be issued on 20 December 2018). This might lead to us referring our final determination to the Competition & Markets Authority (CMA). As track access charges for CP5 will expire on 31 March 2019, a delay to implementation would mean that Network Rail would quickly run out of funding

ORR reviews rail compensation claims companies

20 November 2018
The Office of Rail and Road (ORR) has today launched a market review into the role played by Delay Repay claims companies in helping passengers claim compensation when journeys are delayed, and, in helping train operators deal with claims more efficiently.

Other competition work

19 November 2018
As well as our market reviews and market studies, ORR engages in a range of other activities to promote competition.

ORR approves £35bn plans to boost Britain’s railway reliability and timetabling

31 October 2018
The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £35bn plans (£31bn in England and Wales and £4bn in Scotland) to make Britain's railway more reliable and focused on passengers' needs. The plans cover the five years from 1 April 2019, known as Control Period 6 (CP6).

ORR approves passenger-focused plans for improving Scotland’s railway

31 October 2018
The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £4bn plans to make Scotland's railway more reliable and more focused on passengers' needs. The plans will run for five years from 1 April 2019, known as Control Period 6 (CP6).

Rail Regulator opens investigation into GTR and Northern over passenger information

5 October 2018
The Office of Rail and Road (ORR) has today opened an investigation into whether Govia Thameslink Railway (GTR) and Northern breached its requirements to do everything reasonably practicable to provide appropriate, accurate and timely information to passengers in the run-up to the May 2018 timetable and during the disruption that followed.

ORR appoints John Larkinson as Interim Chief Executive

2 October 2018
The Office of Rail and Road (ORR) has appointed John Larkinson, currently Director of Railway Markets and Economics, as Interim Chief Executive with immediate effect following an internal competition.

ORR Inquiry concludes passengers let down by rail industry failures

20 September 2018
The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its interim Inquiry report into what caused the May 2018 timetable disruption, which led to passengers enduring delays and cancellations as they could not predict how long a journey may take, or even if it was possible to travel.