Publications

Network Rail access

30 October 2024
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If a railway operator wants to access the Network Rail’s infrastructure, they have to apply to us for a track access agreement with Network Rail.

Competition Act 1998

10 October 2024
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The Competition Act 1998 prohibits any agreement, business practice or conduct which has, or could have, a damaging effect on competition in the United Kingdom.

Summary guidance on rail open access applications

12 September 2024
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A consultation on summary guidance for the rail industry on open access applications. The guidance also introduces a routine approach to monetising costs and benefits, and removes the benchmarking stage of the Not Primarily Abstractive Test (NPA).

The Rail Ombudsman

29 August 2024
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ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.