Publications

ORR's business plan

13 April 2026
Body
Our aim is to protect the interests of road and rail users, and our business plan sets out how we intend to do so.

Core complaints data

27 March 2026
Body
We are responsible for the collection, monitoring and publication of rail customer complaints.

Diversity and inclusion

20 March 2026
Body
We're committed to the principles of diversity and equality: both as an employer, and as a safety and economic regulator.