Publications

One of our core activities is to benchmark National Highways' performance and efficiency across its own regional areas or against comparable organisations.

It is important that land in which Network Rail has an interest and which may be important to the continuing operation and future development of the network, and services relating to railways, is not disposed of against the public interest. Condition 17 of Network Rail's network licence safeguards against the inappropriate disposal of land assets.

Our decisions on new contracts where Network Rail and the train operator could not reach agreement.

This section is dedicated to the charges and incentives work relating to PR23, including links to consultations, publications and background research.

The rail industry can propose changes to Network Rail's Network Code through Part C. ORR has a role to approve those changes as any modifications to the Code may have a bearing on Track Access contracts.

We have agency agreements and co-operation agreements with different government departments and agencies.

When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Information on how to make a whistleblowing disclosure to the Office of Rail and Road.