Rail

Rail and road users at heart of ORR’s approach to enforcement

Content archived on 12 July 2025

9 December 2015
The Office of Rail and Road (ORR) today set out its approach to economic enforcement to reflect its new role on monitoring Highways England as well as reclassification of Network Rail as a public sector company.

Deep Sea Container rail transport services - ORR consultation on modified commitments proposal

18 November 2015
Date published: 19 November 2015 Closing date: 27 November 2015 The Office of Rail and Road (ORR) opened a consultation on modified commitments proposed by Freightliner Group Limited and Freightliner Limited (Freightliner) to address its competition concerns in relation to Freightliner’s conduct in the provision of Deep Sea Container rail transport services between certain ports and key inland

About our 2018 periodic review (PR18)

16 November 2015
Periodic reviews are one of the principal mechanisms by which ORR holds Network Rail to account, and secures value for money for users and funders of the railway.

Preparatory work for the review of Schedules 4 and 8

13 November 2015
In late 2015, we began preparing for reviews of Schedules 4 and 8 of the track access contract (the possessions and performance regimes, respectively) for the 2018 periodic review of Network Rail (PR18).

Why the rail industry should see passenger complaints as a good thing

Content archived on 12 July 2025

2 November 2015
At the Office of Road and Rail (ORR), we've been reviewing how train and station operators handle passenger complaints. Passengers should be at the heart of the railway, and central to this, they now play an increasingly important role in the operation of the railway; both by contributing to a growing share of its running costs but also providing valuable feedback to ensure services better meet

Regulation 29 appeal by DBS for access and services at Freightliner Southampton Maritime Terminal

2 November 2015
Reg 29 appeal by DBS for access and services at FL Maritime Terminal Application form Appendix 1 Appendix 2 Appendix 3a Appendix 3b Freightliner's representations Appendix 1 Appendix 2 Appendix 3 Appendix 5 Appendix 7 DBS's representations Annex to DBS representations FL email ORR Decision Disclosure ORR Initial consideration FL reps on disclosure -19 May 2015 FL further reps -01 July 2015 ORR
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