Rail

The Office of Rail and Road (ORR) confirmed it will be engaging with the Department for Transport’s review of rail regulation, providing input to its consultation which was launched today.

The Office of Rail and Road (ORR) has today started criminal proceedings against train operator West Coast Railway Company Limited (WCRC) and one of its drivers. The charges relate to breaches of Health and Safety Law which led to a train passing a signal warning at danger on 7 March 2015.

The Office of Rail and Road (ORR) today set out its approach to economic enforcement to reflect its new role on monitoring Highways England as well as reclassification of Network Rail as a public sector company.

The Office of Rail and Road (ORR) and Network Rail have agreed a new £4.1m ‘Rail Reparation Fund’ to directly benefit passengers affected by poor performance on Thameslink, Southern and Gatwick Express services, in particular those travelling through London Bridge station.

The Office of Rail and Road’s response to the report and recommendations made by the Public Accounts Committee today regarding Network Rail’s delivery of the ambitious enhancement programme between 2014 and 2019.

At the Office of Road and Rail (ORR), we've been reviewing how train and station operators handle passenger complaints. Passengers should be at the heart of the railway, and central to this, they now play an increasingly important role in the operation of the railway; both by contributing to a growing share of its running costs but also providing valuable feedback to ensure services better meet