Rail

We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.

GB rail industry financial information 2013-14 presents ORR's analysis of the latest financial data from train operators, Network Rail and governments. Key findings include: Passenger income was £8.2bn in 2013-14, a real terms increase of 3.5% from 2012-13. This is partly attributable to a 5.7% increase in the number of passenger journeys. Passenger income represents ticket income from passenger

This page was last updated in 2014. Please visit Companies House for train operating company financial statements. As part of our efforts to increase transparency of the rail industry's finances, we have provided copies of the statutory financial statements that train operating companies have filed with Companies House. Note that due to differences in year-ends and other reasons explained in our

Train companies have a number of consumer facing obligations and it is important that passengers get the service to which they are entitled. We oversee a number of these obligations which sit in train companies’ licences and in general consumer law (others sit, for example in train companies’ franchise agreements with Government).

ORR's Closing the Gap on Health report provides a comprehensive review of rail industry progress in managing occupational health by the end of our 2014-19 health programme. We have used this evidence-based review to identify our strategic priorities on health for the coming years in a revised occupational health chapter. We also have five position papers on the key health risks in the railway

This analysis provides information about Network Rail's historic income, expenditure and efficiency. The information is for Great Britain and where possible England & Wales and Scotland separately. More detail about Network Rail income and expenditure can be found in its regulatory accounts, which are available on Network Rail's website. Historic expenditure OMR expenditure in Great Britain Table