Why it’s vital to put customers at the heart of measuring performance on our roads
31 March 2017
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By Peter Antolik, Director, Highways.
Road
Measuring performance of England’s strategic roads: what users want
31 March 2017
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31 March 2017 This page contains details of joint research by ORR and Transport Focus into what road users want from England’s motorways and major A roads, and how they would like to see that measured and reported to help boost performance. In ORR’s approach to the second Road Investment Strategy which will span the period between 2020 and 2025, which was published in December 2016, we set our
Statement re REBS mechanism payments 2015-16
30 March 2017
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The Office of Rail and Road has today published the payments due between Network Rail and the ten train operators participating in the route-level efficiency benefit sharing mechanism (REBS) for 2015-16. The payments are shown in the table below.
Office of Rail and Road Update - March 2017
27 March 2017
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Late last month the ORR Board headed to Cardiff, where we met some of you from Wales and Western England. At Newport Docks we heard about the challenges for rail freight and road access, and the implications for the planned M4 diversion.
French and British rail regulatory bodies publish opinions on the 2018 Network Statement of Eurotunnel
24 February 2017
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The Office of Rail and Road ("ORR") and Autorité de Régulation des Activités Ferroviaires et Routières (“Arafer") are the responsible bodies for the regulation of the Chanel Fixed Link. Both organisations have published today their opinions on Eurotunnel’s 2018 Network Statement.
French and British rail regulatory bodies publish opinions on the 2018 Network Statement of Eurotunnel
23 February 2017
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The Office of Rail and Road ("ORR") and Autorité de Régulation des Activités Ferroviaires et Routières (“Arafer") are the responsible bodies for the regulation of the Chanel Fixed Link. Both organisations have published today their opinions on Eurotunnel’s 2018 Network Statement.
Office of Rail and Road Update - February 2017
21 February 2017
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We begin this month’s edition of our newsletter with the announcement that Joanna Whittington has been confirmed in her appointment as Chief Executive Officer at ORR following an open public competition. The appointment is effective immediately.
Joanna Whittington confirmed as Office of Rail and Road CEO
20 February 2017
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Joanna Whittington has been confirmed in her appointment as Chief Executive Officer at the Office of Rail and Road (ORR) following an open public competition. The appointment is effective immediately.
Joanna Whittington confirmed as Office of Rail and Road CEO
20 February 2017
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Joanna Whittington has been confirmed in her appointment as Chief Executive Officer at the Office of Rail and Road (ORR) following an open public competition. The appointment is effective immediately.
Rail Regulator calls for ticket machine price guarantee
10 February 2017
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The Office of Rail and Road (ORR) is calling on train operators to refund passengers after its new research showed that overall 1 in 5 mystery shoppers selected a more expensive ticket than necessary or were at risk of a penalty fare when using a ticket machine.