Our inspectors have a number of powers given to them by the Health and Safety at Work Act 1974, which range from giving advice and information through to prosecution in the courts.
Network Rail Infrastructure Limited has been fined £6.7m for health and safety failings which led to the train accident at Carmont in 2020, when three people died and a further six were injured.
The Office of Rail and Road has written to train operators saying that ticket retailers need to build on the good progress of automatic notifications, by providing improved clarity for passengers regarding their rights where there are changes to booked trains.