Rail operators

Call for evidence on passenger compensation

15 January 2016
The purpose of this letter was to invite interested parties to submit evidence that may support ORR’s enquiries into the issues raised in the super-complaint made by Which? regarding rail passenger compensation.

About our 2018 periodic review (PR18)

16 November 2015
Periodic reviews are one of the principal mechanisms by which ORR holds Network Rail to account, and secures value for money for users and funders of the railway.

Retail market review conclusions

7 September 2015
ORR’s Retail Market Review focused on who sells tickets, what tickets are sold, where and how tickets are sold, and the ticket format. We considered this from the point of view of the industry rules and practices that govern how all retailers (train operating companies (TOCs) and third party retailers) sell tickets.

Periodic review 2018 (PR18)

4 August 2015
This section includes information about the 2018 periodic review 2018 (PR18) of Network Rail's outputs and funding for control period 6 (2019-24).
Subscribe to Rail operators