Call for evidence on passenger compensation

Consultation status
Conclusions published
Date of publication
Closing date

The purpose of this letter was to invite interested parties to submit evidence that may support ORR’s enquiries into the issues raised in the super-complaint made by Which? regarding rail passenger compensation. You were invited to respond to this letter by 7th February. Your participation will enable us to make a better assessment of the concerns and evidence that have been presented by Which? on this matter.

Consultation updates

Passenger compensation super-complaint

Letter inviting your input

Which? super-complaint on passenger compensation – call for evidence
15 January 2016