The media

Operators need to make improvements to their management of passenger help points at stations, says the rail regulator, after a report highlights poor reliability and monitoring of service quality, particularly for stations in England.

The Office of Rail and Road (ORR) is calling on Network Rail to improve train punctuality and reliability for passengers and freight across its Eastern region.

Each year we assess National Highways’ performance against a range of government set targets that it should deliver over the second road period (RP2, which runs from 1 April 2020 – 31 March 2025).

We explain what factors influence changes in the average age of rolling stock.

In the second of our blogs remembering the Ladbroke Grove rail tragedy on 5 October 1999, Ian Maxwell, Head of Train Control Systems at ORR, explains his role in helping revise the signal-sighting standard.

In the five years between April 2019 to 31 March 2024, Control Period 6, Network Rail spent £67.4 billion (2023-24 prices), to operate, maintain, renew and enhance the national rail infrastructure in Great Britain.

ORR has proposed lower charges for passenger trains which use the High Speed 1 line from London St Pancras to the Channel Tunnel, and halving charges to freight, in its Draft Determination of HS1 Ltd’s spending plans, published today.

A comprehensive plan to address the underlying issues causing poor train reliability and punctuality in Wales & Western England, including some of the UK’s busiest train routes into and out of London Paddington, has been accepted by The Office of Rail and Road (ORR).

The rail regulator wants to see an improvement plan from the train operator, who again rated poorly in ORR’s latest survey about the experience of passengers who pre-booked additional assistance with their journey.