Delivery of service standards
28 June 2023
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Strategic objective 4: Better highways
28 June 2023
Strategic objective 2: Better rail customer service
28 June 2023
Strategic objective 1: A safer railway
28 June 2023
Performance report - Performance analysis
28 June 2023
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A summary of progress achieved in 2022-23 in delivering our strategic objectives and service standards.
Performance report - Performance overview
28 June 2023
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A summary of progress achieved in 2022-23 in delivering our strategic objectives and service standards.
Regulator’s review of rail strategies highlights need to build on good industry collaboration
23 June 2023
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Rail industry reliability plans show good understanding of the network’s problems and commitments to improve, but there is scope for better sharing of best practice according to the Office of Rail and Road’s (ORR) recommendations from its review.
My introduction to engineering
23 June 2023
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Like many other female engineers, at university, I was one of six women in a class with 50 men for my degree in Civil and Structural Engineering in Hong Kong.
ORR launches railway station catering market study
16 June 2023
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The Office of Rail and Road (ORR) has today launched a market study into railway station catering.
ORR welcomes progress by industry in training staff to support disabled passengers
8 June 2023
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In a letter to industry, the Office of Rail and Road (ORR) has praised train operators and Network Rail for their disability awareness refresher training.
Office of Rail and Road June 2023 newsletter
31 May 2023
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Office of Rail and Road June 2023 newsletter
ORR appoints provider and strengthens Rail Ombudsman scheme for passengers
30 May 2023
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The Office of Rail and Road (ORR) has today announced Dispute Resolution Ombudsman (DRO) as the provider of the new ORR-sponsored Rail Ombudsman scheme.
Licences by company S - Z
24 May 2023
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Railway licences for companies listed S - Z.
Licences by company A - E
24 May 2023
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Railway licences for companies listed A – E.
Improving biodiversity on the strategic road network
24 May 2023
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Biodiversity is defined as the variety of all animal and plant life on earth. It has a vital role in sustaining our natural environment – from providing the air we breathe, to absorbing carbon and underpinning the food chain.
Train driving licences and certificates
22 May 2023
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All train drivers who drive on Britain's mainline railway must have, by law, a train driving licence.
EARR
22 May 2023
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An overview of the Health and Safety (Enforcing Authority for Railways and Other Guided Transport Systems) Regulations 2006 (as amended) (EARR).
Open access market shows resilience
18 May 2023
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We have published our annual report of the open access market, which provides insight on recent developments in the industry.
Health and safety by design
18 May 2023
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The concept of health and safety by design is to preferably eliminate, and if not eliminate to control, health and safety risks in infrastructure, rolling stock, equipment and processes by early consideration of potential risks and then dealing with those risks at the design stage.
Licence obligations
18 May 2023
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Operators of railway assets must normally comply with conditions in their licences and the Statement of National Regulatory Provisions (SNRPs)