The Office of Rail and Road (ORR) has today launched a consultation on a draft Retail Code of Practice that would establish new safeguards for the future online rail ticket market under Great British Railways (GBR). The draft Code is intended to help ensure the market remains fair and open, supporting competition and passenger choice as GBR takes on a major role in rail retail.
Seeks feedback on the draft Retail Code of Practice which will provide safeguards in the rail retail market in connection with GBR’s integrated role as both operator of industry-wide retail systems and rail ticket retailer.
Proposals for new train services between London and Wrexham, Rochdale and Blackpool have been rejected by the Office of Rail and Road (ORR) after its assessment found adding more trains to the West Coast Main Line would likely increase delays and cancelled trains for passengers.
We are maintaining effective, independent safety oversight as industry structures change, ensuring the continued delivery of our statutory health and safety responsibilities while enabling a safe transition to GBR.
We are creating a Retail Code of Practice that will apply to GBR in its future role managing market-wide retail systems while also operating as an online ticket retailer. This new framework will support the Government’s objective of ensuring a fair and open online ticket retailing market.
We are working with funders to develop our approach to advising on and scrutinising future funding, business plans and settlements, including through the Funding Period Review 2029 (FPR29) process.