Independent reporters
31 October 2025
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Independent reporters provide professional advice to the ORR on the quality of Network Rail's service provision, as specified in its licence.
Rail
Holding Network Rail to account
31 October 2025
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How we hold Network Rail to account against the network licence.
Office of Rail and Road November 2025 newsletter
31 October 2025
Rail regulator opens door to future international train services with Temple Mills access approval for Virgin Trains
30 October 2025
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Rail regulator, the Office of Rail and Road (ORR), has today (Thursday 30 October) approved Virgin Trains’ application for access to Temple Mills International depot. Access to Temple Mills is an important first step towards being able to operate cross border train services using the channel tunnel.
Depot access applications and decisions
30 October 2025
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This page contains depot access applications and decisions made under sections 17 or 22A of the Railways Act 1993.
Rail regulator tightening up accessible travel redress rules
29 October 2025
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The Office of Rail and Road (ORR) has made it mandatory for all rail operators to assess redress claims from passengers whose booked assistance failed, on a case-by-case basis. The change is detailed in an update to the regulator’s Accessible Travel Policy (ATP) Guidance.
Consultation on Accessible Travel Policy (ATP) Guidance redress requirements
29 October 2025
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Sought views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We also invited comments on any other matters in the ATP Guidance that relate to the redress requirements.
Current track access applications
28 October 2025
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This page includes the latest documents relating to track access applications we are currently considering. This may include application forms, draft agreements, any related documents and responses we make public.
Registers of doctors, psychologists and training and examination centres
27 October 2025
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Only recognised doctors, psychologists and training and examination centres listed can carry out the examination or training and examination of train drivers.
New streamlined guidance for third party rail investment
24 October 2025
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Rail regulator, the Office of Rail and Road (ORR), today published new streamlined guidance for rail investors, to make it easier for third party investment to take place in rail infrastructure, contributing to economic growth.