Light rail and tramways
27 November 2023
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ORR is the safety regulator and enforcing authority for light railways and tramways.
Rail
Agency agreements and memoranda of understanding
27 November 2023
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We have agency agreements and co-operation agreements with different government departments and agencies.
Rail regulator assumes sponsorship of the Rail Ombudsman
26 November 2023
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The Office of Rail and Road (ORR) has this weekend begun its sponsorship of the Rail Ombudsman. This fulfils the Plan for Rail commitment for ORR to take on this role and will allow it to hold the provider to account for the independent and impartial delivery of the service.
The Rail Ombudsman
26 November 2023
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ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.
ORR gives approval for new services at Peterborough
24 November 2023
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The Office of Rail and Road (ORR) has today (24 November) given the go-ahead for Grand Central, an open access operator, to serve Peterborough railway station, offering more journey opportunities and choice to passengers.
Agreed amendments to contracts in 2023 (section 22)
24 November 2023
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Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.
Access projects, policy documents and statements
24 November 2023
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This page contains details of current projects, policy documents and statements regarding access to the rail network.
Interoperability authorisations
23 November 2023
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Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.
ORR gives go-ahead for upgraded Gatwick Airport railway station to open
21 November 2023
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The Office of Rail and Road (ORR), has authorised into service the newly upgraded Gatwick Airport station, which opens today, Tuesday 21 November.
Consolidated agreements
21 November 2023
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A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.