Rail

Passengers must be at heart of rail planning

Content archived on 17 July 2025

12 February 2015
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The rail industry must place passengers at the heart of enhanced contingency planning for overrunning engineering works, the rail regulator today concluded following its investigation into overruns at King's Cross and Paddington in December 2014.

December 2014 engineering overruns investigation

11 February 2015
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We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.

GB rail industry financial information 2013-14

9 February 2015
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GB rail industry financial information 2013-14 presents ORR's analysis of the latest financial data from train operators, Network Rail and governments. Key findings include: Passenger income was £8.2bn in 2013-14, a real terms increase of 3.5% from 2012-13. This is partly attributable to a 5.7% increase in the number of passenger journeys. Passenger income represents ticket income from passenger

2014-15 business plan stocktake

Content archived on 17 July 2025

4 February 2015
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ORR CEO, Richard Price, looks back on how ORR has delivered against its strategic objectives for 2014-15.

Work-related health issues - key questions and answers

30 January 2015
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Information on work-related health issues in the rail industry and directs you to detailed advice to help you manage and control health risks. On this page: General Q&A Employers Q&A Workers Q&A General Where can I find advice on a work-related health disease? The HSE's website provides detailed advice on most work-related diseases under tackling occupational disease. How do I report a rail

Train operating companies financial statements

26 January 2015

Content archived on 17 July 2025

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This page was last updated in 2014. Please visit Companies House for train operating company financial statements. As part of our efforts to increase transparency of the rail industry's finances, we have provided copies of the statutory financial statements that train operating companies have filed with Companies House. Note that due to differences in year-ends and other reasons explained in our

Improving access to Britain’s railways

Content archived on 17 July 2025

16 January 2015
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Tomorrow (17 January 2015) is Disabled Access Day. The day is all about people getting out and about and visiting new places – and it provides a good opportunity to highlight ORR's current work with passengers, the rail industry and developers to help improve rail services for disabled passengers.