Rail

Rail regulator delivers assessment of rail industry

18 July 2024
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The rail industry must change the way it works together so it is better able to meet the challenges of climate change and deliver the safe, punctual and reliable railway that passengers and freight expect and deserve. So emphasised John Larkinson, Office of Rail and Road chief executive, addressing members of the industry today.

Consumer Expert Panel

16 July 2024
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Our Consumer Expert Panel provides independent advice to help us fulfil our vision of making the rail industry better for current and future consumers.

ORR research into accessibility

11 July 2024
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We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

Annual rail consumer reports

11 July 2024
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Our annual reports focusing on the performance of train operators and Network Rail in the consumer areas we regulate.

Asbestos

5 July 2024
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Our responsibilities and HSE's responsibilities for enforcing asbestos laws and what those laws require.

Periodic review 2023 publications

30 May 2024
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All our PR23 publications, including consultations, notices and reports will be added to this page during the review.

Privacy notice

20 May 2024
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We respect your right to privacy. This privacy notice sets out details about the way the Office of Rail and Road (ORR) processes personal data that we collect from and about you and how we may use your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Our review of how railway licence holders are protecting the environment

16 May 2024
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As the rail regulator, we have legal duties to contribute to sustainable development, and to consider the railway’s effect on the environment. One of the ways we make sure operators are protecting the environment is through our role in licencing the railway, with a specific environment condition in all railway licences.