How we prioritise our activities
1 December 2015
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Our enforcement powers are established by legislation.
Rail passengers
About our 2018 periodic review (PR18)
16 November 2015
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Periodic reviews are one of the principal mechanisms by which ORR holds Network Rail to account, and secures value for money for users and funders of the railway.
Periodic review 2018 (PR18)
4 August 2015
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This section includes information about the 2018 periodic review 2018 (PR18) of Network Rail's outputs and funding for control period 6 (2019-24).
Draft guidance on complaints handling procedures for licence holders
29 July 2015
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This consultation was on the proposed new complaints handling procedures guidance. It set out what we will look for when exercising our approval role and when monitoring for continuing compliance.
Improvement notices 2015
8 July 2015
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This page contains details of improvement notices issued in 2015.
Prohibition notices 2015
23 June 2015
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This page contains details of prohibition notices issued in 2015.
Better health is happening – ORR assessment of progress on occupational health up to 2014, and priorities to 2019
10 June 2015
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This report provides our updated assessment on the management of work-related ill health in the rail industry by the end of our first four year health programme. It covers the period 1 April 2010 to 31 March 2014.
First aid at railway stations
2 June 2015
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When assessing first aid requirements at railway stations it is good practice to consider passengers' needs as well as those of employees.
Stage 6 – Develop an improvement plan
20 May 2015
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Step 6 of the approach to assurance.
Stage 5 – Capture performance information and update bow tie/risk profile
20 May 2015
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The Risk Management Maturity Model (RM3) provides a useful mechanism to understand the capability of the organisation to sustain (or improve) high levels of effective control ie to understand why an organisation is performing as it is. Information captured from the audits can be used to help inform the RM3 evaluation.