Annual rail consumer report 2025 to 2026
9 July 2026
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Covering the period from 1 April 2025 to 31 March 2026.
Rail professionals
ORR research into accessibility
9 July 2026
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We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.
Annual rail consumer reports
9 July 2026
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Our annual reports focusing on the performance of train operators and Network Rail in the consumer areas we regulate.
Office of Rail and Road July 2026 newsletter
1 July 2026
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Office of Rail and Road's July 2026 newsletter.
Agency agreements and memoranda of understanding
30 June 2026
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We have agency agreements and co-operation agreements with different government departments and agencies.
Rail Regulator makes proposals for fairer redress
30 June 2026
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Passenger groups are being invited to comment on the Office of Rail and Road’s proposals to help ensure fairer redress when booked rail passenger assistance is not provided.
Consultation on a framework for determining redress for booked assistance not provided
30 June 2026
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Seeks views on a proposed draft framework to help rail operators determine appropriate redress when booked passenger assistance has not been provided.
ORR statement further to RAIB’s publication following the Elstow train collision, near Bedford
24 June 2026
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ORR spokesperson: “ORR’s thoughts are with the driver’s family and friends and all those injured or affected by the recent rail collision at Elstow, Bedfordshire."
All clear for Cambridge South passengers
19 June 2026
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The new Cambridge South railway station has been authorised to open by the Office of Rail and Road (ORR), the rail regulator, clearing the way for passengers to travel to and from the station from Sunday 28 June 2026.